Privacy Policy

1.1 Information You Provide Directly

When you use DevLok, you may voluntarily provide us with:

• Account Information: Name, email address, and password when you create an account
• Profile Information: Your favorite deity, preferred language, and spiritual preferences
• User-Generated Content: Prayer requests, bookmarked shlokas, and notes you save within the app
• Communications: Messages you send us for support or feedback
• Wish Card Data: Your name when creating personalized festival wish cards

1.2 Information Collected Automatically

When you use our app, we automatically collect certain technical information:

1.3 Information from Third Parties

If you choose to sign in with Google or Facebook, we receive basic profile information (name, email, profile picture) from those services, subject to your privacy settings on those platforms.

We use the information we collect for the following purposes:

• To provide and maintain the Service — delivering daily Gita shlokas, bhajans, aarti, and all app features
• To personalize your experience — remembering your favorite deity, preferred language, and reading streak
• To send notifications — daily shloka reminders, morning aarti alerts, and festival notifications (only with your permission)
• To enable Temple Finder — using location to show nearby temples (only when you actively use this feature)
• To improve the app — analyzing usage patterns to add better features and fix bugs
• To respond to support requests — addressing questions and technical issues
• To comply with legal obligations — meeting applicable laws and regulations

We do not sell, trade, or rent your personal information. We may share your information only in the following limited circumstances:

3.1 Service Providers

We work with trusted third-party companies to operate our Service. These providers are bound by strict data protection agreements and may only use your data to perform services on our behalf:

• Firebase / Google — App hosting, push notifications, analytics
• Cloudinary — Image and audio content delivery
• Google Maps — Temple Finder map functionality
• Google AdMob — Advertising (free tier users only)
• YouTube API — Embedded bhajan and darshan videos

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

3.3 Business Transfers

If DevLok is acquired or merged with another company, your information may be transferred. We will notify you before your information is transferred and becomes subject to a different privacy policy.

3.4 With Your Consent

We may share your information for any other purpose with your explicit prior consent.

Your data is stored on secure servers located in India and the European Union, hosted on Google Firebase infrastructure. We implement industry-standard security measures including:

• Encryption in transit (TLS 1.3) and at rest (AES-256)
• Secure authentication with bcrypt password hashing
• Regular security audits and vulnerability assessments
• Access controls limiting who within our team can access user data
• Automatic session expiry and device management

Our mobile app does not use browser cookies. However, we use similar technologies:

• Device Identifiers: Anonymous advertising IDs (IDFA on iOS, GAID on Android) for ad measurement. You can reset or opt out of these in your device settings.
• Firebase Analytics: Aggregated, anonymized usage statistics to understand how the app is used.
• Crash Reporting: Automatic error logs to fix bugs and improve stability.

On our website, we use standard cookies for session management and basic analytics. You can control cookies through your browser settings.

DevLok integrates with several third-party services to enhance your experience. These services have their own privacy policies:

We are not responsible for the privacy practices of these third-party services. We encourage you to review their policies.

DevLok is a family-friendly spiritual app suitable for all ages. However, we treat the privacy of children with special care:

• We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent
• Children under 13 may use the app without creating an account — content browsing is available without registration
• If you are a parent or guardian and believe your child has provided personal information to us, please contact us at privacy@devlok.app
• We will promptly delete such information upon verification

We comply with the Children's Online Privacy Protection Act (COPPA) and applicable Indian laws regarding minors' data.

You have meaningful control over your data. Here is what you can do:

To exercise any of these rights, contact us at privacy@devlok.app. We will respond within 30 days.

For Users in the European Economic Area (EEA)

If you are in the EEA, you also have rights under GDPR including the right to lodge a complaint with your local data protection authority. Our legal basis for processing your data is your consent, legitimate interest in providing the Service, and compliance with legal obligations.

We retain your personal information for as long as necessary to provide you the Service and fulfill the purposes outlined in this policy:

• Active Account Data: Retained for as long as your account is active
• Deleted Account Data: Permanently deleted within 30 days of account deletion request
• Usage Analytics: Aggregated and anonymized after 13 months, then retained indefinitely in anonymized form
• Support Communications: Retained for 3 years for legal compliance
• Backup Copies: May persist in encrypted backups for up to 90 days after deletion

We may update this Privacy Policy from time to time. We will notify you of any significant changes by:

• Sending a push notification to the DevLok app
• Displaying a prominent notice within the app on first launch after changes
• Updating the "Last Updated" date at the top of this page
• Emailing registered users for material changes

Your continued use of DevLok after the effective date of the revised policy constitutes your acceptance of the changes. We encourage you to review this page periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: